Suitability - who can use the new CBP & functionality tracker

Created by Doug Stoddart, Modified on Wed, 30 Oct at 6:07 PM by Doug Stoddart

When will it be live?


The new CBP (customer booking page) was successfully launched as Beta at then end of Jan '24.  We have live stores using it and it is now out of beta.


Here is a summary of the key benefits ✨

  • modern look and feel
  • using the latest web technologies
  • mobile first design (more and more users are using mobile for online bookings)
  • new smart login, including integrated google Oauth login
    • this new version also lets the customer decide (not the store) if they do guest checkout or registration
  • this is the future of online booking for our company - all new features will be delivered through this platform


How to try it out

every BRM customer can test out the new CBP at any time -without affecting current operation.

  1. Visit the 'online channels' menu in the top right of your BRM
  2. Click on the CBP link to see what your CBP will look like (or further customise it)


The next phase is about extending the feature set so that it does all that the old one could do.

  • see the table below 'Feature Rollout'
  • we are way above 95% coverage already (compared to the full range in the OBW legacy version)



 and then doing NEW things the old version couldn't do.  For example;

  • taking tips - already live ✅
  • smart login / account - already live ✅
  • taking a booking fee - already live ✅ 
  • show a visual booking calendar for alternate dates
  • extras choice groups - choose from list / man
  • super-extras - inventory backed extras
  • making TAE (tours activities / events) better and more powerful
  • product search / filtering / categorization


Existing stores will be able upgrade to the new experience if they meet the compatibility requirements described below - please ask you friendly Customer Success Manager if in doubt.


Configuration Compatibility


Here is a chart indicating the compatibility of the new CBP4 in relation to the different key modes of operation.

You will only be able to use the CBP when this compatibility matrix matches your own setup.


Feature Rollout


We are rolling out features incrementally to the CBP.

Here is the grid of our live progress.


last update Weds 30th October '24.

(now supports taking delivery information, and discount codes, and booking )


sectionfeatureOBW3CBP4CBP4 help article
setupopening online booking 'stand alone'opening online booking 'stand alone'
embedding on your websiteembedding on your website
coreshow categoriesshow categories
show Summary info for PFshow Summary info for PF
show Summary info on key icons of PFshow Summary info on key icons of PF
show Detail info for PFshow details for PF
show suggested sizings for PLsshow suggested sizings for PLs
show prices for the inventory / datesshow prices for the inventory / dates
capture the booker's identity datacapture the booker's identity data 
display your T&Csdisplay your T&Cs
make bookingmake booking
customisationcustomize your colourscustomize your colours
customize your fontscustomize your fonts

show hide banner & store nameshow hide banner & store name
customize all the words for onlinecustomize all the words
customize your booking documentscustomize your booking documents
customize the names of your inventorycustomize the names of your inventory
supporting different languagessupporting different languages
paymentspay a sliding scale on checkoutpay a sliding scale on checkout
support Stripe paymentssupport Stripe payments
support Paypal paymentssupport Paypal payments

support discount codessupport discount codes
offering controlconfigure your booking slotsconfigure your booking slots

use non booking slot modeuse non booking slot mode
set online specific booking hoursset online specific booking hours
booking buffers in online bookingbooking buffers in online booking
support min / max duration by PFsupport min / max rental by PF
support booking lead timesupport booking lead time
pickup spacing for online reservationspickup spacing for online reservations
holdback % for some inventoryholdback % for some inventory
support 'internal only' categoriessupport 'internal only' categories
HIVO / regular modeHIVO / regular mode 
customer dataset questions you ask Customersset questions you ask Customers 
collecting rider / skier info per itemcollecting rider / skier info per item 
product specific customer dataproduct specific customer data
'this is me' functionality'this is me' functionality
extrasselling item level extrasselling item level extras
selling reservation level extrasselling reservation level extras
taking tips / gratuity
taking tips / gratuity

taking a booking fee

taking a booking fee
deep linkingdeep link into a categorydeep link into a category
deep link into a PFdeep link into a PF
support referrer codessupport referrer codes
miscellaneousOnline ChannelsOnline Channels
Google tracking codeGoogle tracking code
Capture Delivery InformationCapture Delivery Information
Capture Booking notesCapture Booking notes


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