Client detail per rental item

Some rental industries, particularly Snow & Ski, demand that you keep detailed customer records, not per reservation, but per rental item.

You typically need to ask things like:

So, first of all you set this up in your customer data customisation...

ie you tell BRM/RSM that you're interested in this extra information, for each customer.

Then, when you come to enter the details for a particular customer, you click on the details icon for that particular rental item...

Add customer details and press OK to save.

repeat for all rental items.