Cancelling a reservation
Created by: Doug Stoddart
Modified on: Sat, 18 May, 2019 at 5:52 PM
You sometimes want to cancel a reservation. Perhaps the customer doesn't turn up. Or changes their mind.
This is easy, you simply find the reservation and choose 'Cancel Reservation' from the admin menu: (in the reservation detail panel)
When you cancel a reservation BRM will do the following:
- put a line through the reservation
- update the financials to zero (ie zero price - but it won't update any monies received)
- release any assets from the reservation (ie free up their calendar)
related articles:ignore cancelled reservations in your search results
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.